Everything you need to know about shopping with Prahi
Once you express interest in a product through our inquiry form or WhatsApp, we confirm availability and discuss delivery personally. Shipment is arranged only after mutual agreement on the product, price, and delivery details.
Timeframes are estimates and may vary depending on your location, carrier availability, and customs processing for non-EU destinations.
Shipping costs vary depending on your country and the size/weight of your order. We will confirm the exact shipping cost during our personal communication before you commit to any purchase.
We currently ship to all countries within the European Union and selected European countries outside the EU. If you are unsure whether we ship to your location, please contact us via WhatsApp before placing an inquiry.
All sarees and garments are carefully folded and packed to preserve their quality during transit. Silk sarees are wrapped in tissue paper before packaging.
Once your order is shipped, we will share the tracking number with you via WhatsApp so you can follow your parcel.
For deliveries outside Germany, local customs duties or import taxes may apply. These are the responsibility of the customer and are not included in the product or shipping price. Please check with your local customs authority before ordering.
Last updated: June 2026
You may return a product within 14 days of receiving it, provided it meets the conditions below.
Contact us via WhatsApp at +49 176 34340719 with your order details and reason for return. We will guide you through the process personally.
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. We recommend using a tracked shipping service for returns.
Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds are issued via the same payment method used for the original purchase.
If you would like to exchange an item for a different colour or style, please contact us. Exchanges are subject to availability and are processed as a new order after the return is received.
Last updated: June 2026
Prathiba Prabhakaran (Prahi Attire)
[Your full address]
Germany
Email: [Your email]
Inquiry Form: When you submit an inquiry, we collect your name, WhatsApp/phone number, and message. This is used solely to respond to your inquiry. Legal basis: Art. 6(1)(b) GDPR.
Reviews: If you submit a review, your name, product reference, rating and comment are stored and displayed publicly. Legal basis: Art. 6(1)(a) GDPR (consent).
Server Logs: Our hosting providers automatically collect standard log data (IP address, browser, pages visited). This is deleted after 7 days. Legal basis: Art. 6(1)(f) GDPR.
We use WhatsApp (Meta Platforms Ireland Ltd.) for customer communication. Your data is processed by Meta under their privacy policy.
We do not sell your data. It is shared only with our hosting providers (Cloudflare Pages, Render, Supabase) under EU Standard Contractual Clauses, and Meta/WhatsApp as described above.
We do not use tracking or advertising cookies. Your wishlist is stored in your browser's localStorage only — it never leaves your device.
Under GDPR you have the right to access, correct, delete, restrict, or export your data, and to object to processing. Contact us at [Your email] to exercise any right.
You may lodge a complaint with the Baden-Württemberg data protection authority:
www.baden-wuerttemberg.datenschutz.de
Last updated: June 2026
Prahi is a personal business operated by Prathiba Prabhakaran, selling authentic Indian sarees, kids' wear, menswear, and jewellery across Europe from Germany.
This website is a catalogue and inquiry platform only. No payments are processed online. All purchases are agreed and settled personally via WhatsApp or phone before any shipment takes place.
All products shown on this website are subject to availability. Displaying a product does not guarantee it is in stock. We confirm availability personally for every order.
All prices shown are in Euros (€) and include German VAT where applicable. Prices do not include shipping costs, which are confirmed separately. We reserve the right to change prices without prior notice.
Submitting an inquiry or adding items to your wishlist does not constitute a purchase or binding order. A binding agreement is only formed when both parties confirm the order, price, and delivery details via WhatsApp or phone.
We make every effort to display product colours and descriptions accurately. However, colours may appear slightly different on different screens. Minor variations in handwoven fabrics are natural and not considered defects.
All content on this website — including product images, text, and the Prahi brand — is the property of Prathiba Prabhakaran. You may not reproduce or use any content without written permission.
Prahi is not liable for any indirect, incidental, or consequential damages arising from the use of this website or any products purchased. Our maximum liability is limited to the purchase price of the item in question.
These terms are governed by the laws of the Federal Republic of Germany. Any disputes shall be subject to the jurisdiction of the courts in [Your city], Germany.
We may update these terms at any time. The current version is always available at this URL. Continued use of the website after changes constitutes acceptance of the updated terms.
For any questions about these terms, contact us at [Your email] or via WhatsApp.
Last updated: June 2026